Dan Smith shares The Brothers that just do Gutters’ mission to reinvent how their clients experience contractor services, from showcasing top-tier results to providing reliable, high-quality service to their clients.
Based in Ohio, Dan and his team of “brothers” are highly trained specialists bringing the Brothers Gutters mantra, “Reinventing Contractor Service™,” and their commitments to upholding the highest client and team-centered models and values to the Akron and Canton areas. With Dan’s past experience working with gutters and his position as a manager of a dialysis clinic, he and this team know what it means to deliver the best service and care possible.
He and his team are goal-oriented and ready to go above and beyond for their clients and employees. He feels fortunate to have had a path to success laid out for him through the franchise and is providing his team with a similar plan for a bright and prosperous future.
The Brothers that just do Gutters have been operating since 1999. Since forming the Brothers Gutters team, Ken and Ryan Parsons have been committed to putting homeowners first, a principle they felt was often missing amongst other contracting companies. Over the years, they have established a reputable name for themselves in gutter contracting and have supported other aspiring business owners to join them in changing the way contractors work with their valued clients.
Dan and his team promise to bring the entire Brother Gutters experience to Ohio, with the guarantee to put you and your home first. With the help of their trained team, they will install simple and reliable gutter systems that look great on your home and are designed to not only keep your home’s foundation safe but to last over the lifetime of your home!
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.