Hiring the right professional starts with changing how we look at servicing our home. With the change of winter to spring, finding the right contractor is more pressing than ever. Repairing your home’s gutters is of the highest priority before the dooming weather predictions of a torrential rainy spring season is upon us. Before heading to the unreliable resources for responsible professionals, let us expound on where the true professional can be found.
Contractors can be a very scary word for many homeowners who have been burned in the past. We have encountered the fallout and distrust from many homeowners who fought battles with contractors who worked on their home. It is in this time they realize that a contractor is better judged by reputation than a job estimate. Discovering how trustworthy a contractor is has everything to do with their service record and nothing to do with their estimate. Perhaps the season of change should start with how we look for home contractor work.
Finding respectable contractors is as simple as asking a friend, neighbor, pastor or other trusted source but it may not be as reliable as finding independent reviews. A car I once owned brought a lot of afflicting reliability problems with it. These problems soon had me very familiar with the inner workings of dealerships, garages and mechanic shops. I quickly realized the cost of service was beyond the price. Whether it was a lower cost facility or a more expensive facility, good service had to do more with their track record. When I moved out of state, the need to find a reputable auto service center became apparent again. Although I asked a few friends and family for suggestions, my final decision came from researching independent reviews and it worked in my favor.
When we speak to people for the first time, we can soon tell if this was a lesson in their past. Typically, more seasoned homeowners have also learned the valuable lesson of knowing who works on their home. The key strategy and idea is to know the “who” in the job. This can be a time conscious effort to research the company well enough. Do they have a contractors license? Do they pay workman’s compensation for their laborers? Do they have insurance against damages to the home? Do they warranty their work? Do they have a track record on public display? Do they have a website? Are they respectable? Do they have complaints against them? To answer these questions, follow these steps:
- Use independent review services to get a picture of their reputation
- Look at their website to find out what they do and to see their work
- Search for their contractor’s license in the local municipal or state web site
Answering these questions and more really starts with the internet. Today, more than 85% of business research is conducted on the Internet because it has many crowdfunded opinion sources such as Google reviews, Yelp, Angie’s List, Kudzu and the list goes on. After getting a profile of their reputation, search their web pages for more information and gallery samples of their work. A company without a website is suspect in their professional aptitude to handle customer relations – one major aspect of any professional service. Lastly, look for their contractor’s license on the local municipality or state web site. If you cannot find this information, call them to get the information.
Being on this blog must have been spawned from an internet related source. Most of our material we present habitats on the Internet. This is intentional so we can point people to the independent review sources we use. Check us out online at our website and review sources and then call us at 845-223-6111.