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Reliable Gutter Contractor Services
Meet Brad and Hayley West, the proud local owners of The Brothers that just do Gutters Dunwoody – Decatur GA branch. Brad is a native Georgian and grew up in Fayette County, a small Atlanta suburb. He graduated from Georgia Southern University in 2004 with his Business Marketing Degree.
Brad has extensive commercial construction experience, specializing in sales, estimates, consulting, and project management. Though happy with his award-winning success in the construction industry, Brad envisioned running his own business one day. He knew his work ethic and determination could build a successful business that would be both self-sustaining and scalable. A business that offered a valuable service benefiting his customers, community, and his staff, while allowing him a well-balanced work and personal life. This feeling was magnified by the birth of the couple’s first child. Brad and Hayley started researching small business ideas and considered small businesses that were for sale. All the while, they skeptically avoided franchise options. What they didn’t realize at the time was that every podcast, blog, and video they watched and listened to seemed to be guiding them to The Brothers that just do Gutters’ doorstep. The Franchise’s values were very closely aligned with his own values.
Brad and his highly trained team of gutter experts believe open communication from start to finish ensures a smooth, quality job in the most timely manner. They keep the work area as clean as possible and treat your home and property with the utmost respect. As Brad says, “I’d rather solve issues than put out fires.”
Brad loves getting up every morning and seeing his family. Hayley was Brad’s high school crush and they married in 2015. They are the proud parents of two boys and are currently expecting their third child. They spend as much time as possible outside grilling, exploring nature, and enjoying family time. They are avid travelers and Brad and Hayley often have a home improvement project on the go.
How It All Began
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our Process
Connect
Email, text, call, or message us to begin the process.
Schedule
Our call center will work with you to find the best time to visit.
Solve
A custom solution for your gutter needs is created for your home.
Schedule
Our call center will work with you to find the best time to install.
Install & Review
Our trained, licensed, and insured field team complete your job.
Why Reinventing The Gutter Contractor Service Is At The Core Of Our Business
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.