In 2014, Ken Sr. realized retirement wasn’t for him. At the age of 69, he decided to look for something else to do after his career as a contractor for 25 years, and a director of facilities for a New York state school district. That’s when Ken Sr. decided he wanted to be a gutter franchise operator in Richmond of Chesterfield County for his sons gutter business.
The Brothers that just do Gutters was founded in 1999 by brothers Ken and Ryan Parsons. “Since ‘The Brothers’ are my sons,” said Ken Sr., “I have been fortunate to be a part of this company from the very beginning.” The Brothers that just do Gutters are the fourth generation of family embracing the construction industry.
Ken Sr. has been in construction for more than 40 Years. After completing his second year of college he went to work for Tylo Roofing, a subsidiary of Reynolds Aluminum. After three weeks of working for them he decided to put an ad in the local paper and became Parsons Roofing. From there, a customer wanted to know if he could build them a deck so he headed to the lumberyard where his father worked. After purchasing a book on how to build decks, Ken Sr. built his first deck and progressed his business using this same format of research, figure it out, and then do it. “I went from roofing, to siding, to taping and painting, to framing, to remodeling, to setting and finishing modular houses, all the way to doing speculation houses,” said Ken Sr.
The brothers were part of their dad’s work and business at very early ages. Ken Sr. worked the brothers hard in rain, sleet, blizzards, and blazing sun and he says they were happy just looking forward to getting a drink and wedge of their choice. Ken Sr. made the brothers aware of the hard work that was involved in the construction business. Ken Sr. told them they had basically two choices on entering the work force: (1) Do something you would love to do for the rest of your life or (2) Do something that will make you enough money to do the things you love to do. The Brothers started out doing what they believed they wanted to do. Ken loved History and so became a history teacher, and Ryan loved art and became a graphic designer. Eventually the brothers took a different road and “The Brothers that just do Gutters” was born. They both realized they loved the business world and found their niche in being a one of a kind gutter business. Ken Sr. has been with them as Dad, consultant, exhorter, and confidant throughout their journey.
Finally after years of meticulously collecting all the data, and pieces necessary to become a franchise they were ready to launch The Brothers that just do Gutters Franchise.
Ken Sr. is eager to institute The Brothers that just do Gutters proven system in the surrounding neighborhoods of Richmond. This is a system that has already made the parent company (NY) a huge success in providing a one-of-a-king five-star service in the gutter industry. The brothers competitive edge comes from their unique and fun name, customer service awards, and investment in technology, systems and our employees.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.