Kipp Koeppel and his wife Brooke live in Austin, Texas with their three children, Jackson 13, Bentley 11, and Ridgley 9. They relocated here in August of 2020 from Charlotte, NC.
Brooke has been Kipps business partner on several ventures, from real-estate investing, to a friend’s venture-backed wine start-up where Brooke is VP of Member Experience and Development, and Kipp is VP of Fulfillment and Operations
Kipp started his career selling newspaper advertising. After meeting Brooke (who was also with the newspaper in online advertising sales), they moved to Charlotte, NC where Kipp went into the financial services industry. He spent 15 years in the industry in many different roles. Initially, he managed a call center team for Vanguard. Kipp moved to Wells Fargo to work on 401k recordkeeping in client services, sales, and relationship management. He helped develop and manage a data quality team and later developed and managed the Anti Money Laundering Quality Control team.
Brooke continued with online advertising sales for a few years in Charlotte before managing a staffing office and then moving to positions with Wachovia Securities, Wells Fargo, and then Edward Jones –working in financial advisor recruiting and business development roles.
In addition to their corporate careers, Kipp and Brooke have also been investing in real estate for the past 12 years. They purchased and rented college rentals, single-family, and multi-family units. In the beginning, Brooke and Kipp did a lot of the work updating the properties themselves, including painting, tiling, roofing, and landscaping. As they scaled, they were able to contract a lot of the work they had previously done. Together, they have owned over 35 properties.
Kipp and Brooke’s team-building experience, work ethic, entrepreneurial spirit, and leadership, will serve them well at The Brothers that just do Gutters as they grow their franchise team of client focused installers, solutionists, and back-office personnel. They look forward to providing first class service to their clients in the Austin, TX area.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.