Sonstegard was born and raised in North Dakota. He spends much of his free time hunting and fishing with family and friends. He also has his pilot’s license.
I live with my girlfriend Eva, her daughter Athena, an old dog, and a cat that is trying to kill me with her dander.
I’ve worked the last 17 years or so in Information Technology for various banks, a hospital, and a year at Best Buy corporate headquarters.
I wanted to build a business to replace my existing income and ultimately leave my current job so that I can spend more time with my family doing the things that I love.
I began exploring franchises and discovered The Brothers that just do Gutters. They are a great fit for me because they value team building, personal growth, and providing five-star service. The Brothers that just do Gutters franchise offers the tools and support I need to quickly grow the business.
I’m excited about building my team and providing growth opportunities for people eager to learn and take pride in offering our clients superior customer service and superior workmanship. Having the training and systems in place from the get-go brings me closer to my ultimate goal of being able to oversee the business while spending more time with my family once my team is solidly established.
Providing five-star customer service requires a great team and having great systems in place. No one can do it all on their own.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.