Being a Middle Tennessee gutter installer means being local and customer-focused. The Brothers That Just Do Gutters of Tennessee is owned and operated by local residents, Mike & Nikole Abate. Originally from Connecticut, Mike has called Tennessee home for over 30 years. Nikole is a Nashville native which seems to be a rarity these days.
Mike spent the last fifteen years at Cigna, a Fortune 15 company, serving as a senior HR leader on multiple business units and executive leadership teams – collectively servicing over 10,000 employees. He was consistently recognized for his leadership in talent management and operating effectiveness. He received his BS Degree in Management Information Systems from Tennessee Technological University.
Nikole also has a background in Human Resources and has most recently been a stay-at-home mom to their two children. She has been heavily involved in the local animal rescue community as well as the local Boy Scout chapter. She received her BS Degree in Psychology from Middle Tennessee State University.
After many years in corporate America, Mike had a passion to launch his own business. With extensive experience in home remodeling, he felt that home improvement services were the best opportunity to bring this passion to life. Mike has encountered many disappointing projects with contractors over the years and he knew that they could offer a better customer experience for their clients. One that is timely, courteous, value-focused, and most importantly, creates trust through honesty and integrity.
Mike learned about the franchise opportunity with The Brothers that just do Gutters and he quickly knew that there was something special about this company. Mike completed a thorough due diligence process prior to attending Discovery Day to meet the team in person. During their visit, Mike and Nikole were impressed with the leadership values, culture, and most notedly, the demonstrated success their business systems had in creating a “best in class” experience for homeowners.
This business model provides customers with a quality of service that does not currently exist in the Middle Tennessee gutter industry. Their visit verified that this was the right move for Mike, Nikole, and their family.
Mike and Nikole reside in Franklin with a menagerie of pets and are proud parents of their two boys, Evan & Garrett. They enjoy travelling and spending time outdoors.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.