Josh and Jeconda Arnold are both from Southeast Ohio. They grew up 15 minutes apart, had a lot of friends in common, but never met each other until they graduated from college.
After college, they both moved to Lafayette, LA to work in the oilfield, which is where they met. They were married in 2009 and later transferred to the Pittsburgh area to be closer to home and family. Josh and Jeconda’s family was complete when their son Sutton was born in 2016.
Jeconda had known for a long time that she wanted to be a business owner. Josh and Jeconda own several rental properties and had been researching business opportunities and franchises for some time. They liked the idea of a franchise and looked into several service-type franchises but were able to eliminate them one by one.
The Brothers that just do Gutters was a business we could not eliminate. The more deeply we looked into the franchise the more excited we got about the opportunity. They created a fantastic support system and culture. We were both blown away by the family feel and the transparency into every part of the business.
It is important for us to provide a great place to work with real growth opportunities for our employees while providing a valued service to our communities. We are a team that is dedicated to providing 5-star service to our clients while protecting their homes.
Josh loves to golf, hunt (turkey, deer, rabbit), and take Sutton fishing. He loves football and is an avid Ohio State and Cleveland Browns fan. He plays acoustic guitar and enjoys traveling with family and friends for concerts and golf trips.
Jeconda also enjoys golfing and rooting against Josh as a Michigan & Steelers fan. Throughout college, Jeconda coached youth basketball and softball. She was excited to get back to coaching this spring as Sutton’s assistant t-ball coach.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.